When pushing rates from Tokeet to Booking.com there are a number of things that you should keep in mind. Specifically, booking.com does not allow channel managers to update the currency of a property or change the occupancy based pricing. Occupancy based pricing is the amount charged per guest over a specific number of guests. In Tokeet we call this the Additional Guest Fee. Even though you may change these elements in Tokeet, Booking.com does not use them in their calculations. Instead, Tokeet uses these values to determine the maximum occupancy pricing which it then sends to Booking.com. Booking.com will discount this rate when fewer guests are in the booking. You must contact Booking.com directly to change your occupancy based pricing. Here is a set of points regarding pushing rates to Booking.com that you should remember.

  • You must select which Rate Category you want to push to Booking.com. Tokeet will use all rates that belong to this rate category when updating rates on Booking.com. For more information about rate categories please click here.
  • It is important that you set the Additional Guest Fee values in your Tokeet rates to be those that are set in Booking.com. These settings in Tokeet do not override those set in Booking.com, however Tokeet uses the Additional Guest Fee parameters to calculate your rate at maximum occupancy. You must request a change to your Booking.com settings by sending an email to your Booking.com account manager if you wish to change your occupancy based pricing. This applies for all channel managers connected to Booking.com. Keep in mind that some booking.com accounts are setup to receive the low occupancy rate from their channel managers instead. In these cases simply remove the Additional Guest Fee from Tokeet. If you push your rates to booking.com and they are much higher than expected then this is probably the case.
  • You Tokeet Rental Currency is not used by Booking.com. You must request a change in your rental currency by sending an email to your Booking.com account manager. This applies for all channel managers connected to Booking.com.
  • Tokeet sets the Available Rooms value in Booking.com to either 1 or 0 depending on availability. We do not accommodate rental categories with multiple units. For example, if you have 4 units of the same category room in Booking.com this will not work in Tokeet.
  • Please note that Booking.com sets up the Maximum Occupancy of the rental in their system. The price specified in Tokeet and calculations from the Additional Guest Fee parameters sets the price based on the maximum occupancy of the rental. Booking.com will then discount the price for lesser number of guests based on the occupancy based pricing values you set with them.
  • The Minimum Stay in Tokeet functions as a restriction and defines the minimum stay (through) for the given rental for the given date for the given rate category. If a booking takes place on this day a minimum stay (for the whole booking) of the specified amount of days is required. Each day in a stay has a Tokeet rate associated with it. Each set of consecutive days with the same Tokeet rate in a stay must comply with the Minimum Stay setting of each of those days in that set (as if it were a separate stay). Please note this minimum stay restrictions has an effect every day of a booking.
  • The Maximum Stay in Tokeet functions as a restriction and defines the maximum stay (through) for the given rental for the given date for the given rate category. If a booking takes place on this day a maximum stay (for the whole booking) of the specified amount of days is required. Each day in a stay has a Tokeet rate associated with it. Each set of consecutive days with the same Tokeet rate in a stay must comply with the maximum stay setting of each of those days in that set (as if it were a separate stay). Please note this maximum stay restrictions has an effect on any given day of a booking.


If you have any questions please let us know. We're always happy to help.

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