Rate categories are used to group multiple rates together in a unique set. This feature might come in handy for users in certain regions who wish to offer one rate for local guests and another, distinct rate for international bookings. Rate categories are also often use to create different rates for different channels.

For example, a user based in China might account for differences in currency exchange by offering one set of rates for Chinese guests and another set of rates for guests visiting from overseas. 

You can choose which category you would like a rate to fall under when creating a new rate on the “Rates and Payments” rental page. You can find this page by clicking on the Rentals menu option on the top right-hand corner of your dashboard, selecting the rental you wish to edit, then clicking on “Rates and Payments” on the bottom left-hand corner of the next page.

You can select which rate category you would like to apply to an individual inquiry by clicking on the “Booking Charges” option on that inquiry’s Booking Details page.

Unless you specify otherwise, your default rate category will apply to all inquiries when they are first created.

Remember, each rate category can have its own set of seasonal, monthly and date-based rates that are independent of the other rate categories. Rates within a category are not allowed to overlap. That is, two rates within a category cannot be for the same date. When updating a channel you push a single rate category. All rates in that category will be pushed to the channel.

If you have any further questions please search our help center or email us at support@tokeet.com and we’ll be more than happy to help.

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